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Parent Handbook

Section 14 - Reporting of and Statements of Concern

Concerns - Please direct any concerns or issues to the teacher. If the issue is not resolved the Site Supervisor, Coordinators or other staff may assist in a resolution. If you have concerns about your child’s progress in the program, please contact your teacher to schedule a meeting.

Child Abuse Reporting - All staff members are mandated reporters of child abuse and neglect. If staff has suspicions that a child is being abused or neglected, they MUST make a report to the Children Services Board.  The safety and well-being of the children and your family is always our first concern.

Report Child Care Fraud  - If you have knowledge that a child care provider has provided false or inaccurate information to either the county or the state and you would like to report it, you may do so by calling the Ohio Department of Job and Family Services (ODJFS) to report the information at (877) 302 - 2347, Option 4 or by email at:

USDA Food and Nutrition Nondiscrimination Statement  - In accordance with Federal Civil Rights law and U.S. Department of Agriculture (USDA) Civil Rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior credible activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.


To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email:  USDA is an equal opportunity provider, employer and lender.



Ashtabula County Head Start (a program of the Ashtabula County Community Action Agency)

is an equal opportunity provider and employer.

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